I had not slept for more than 30 minutes the entire time. To say that I was exhausted is an understatement. We had been traveling for over 24 hours from Japan, after living overseas on military orders for 3 years. Evidently, these are 2 different hotels which share part of their name. In all honesty, I hadn't even noticed the difference between the 2 hotels until that very moment. It all started when we made the honest error of hopping on the wrong airport shuttle, the one from the Comfort Inns instead of the Comfort SUITES. This review is targeted to the service we received from the individual driving the shuttle from the airport: dude, people make honest mistakes, no reason to be nasty to your guests. The ONLY reason why I'm giving it more than 2 stars is Amy, the front desk service provider. Honestly, for all the positive reviews I read about this hotel, I was expecting better service.
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